OMNI-WiFi has built its reputation for excellence in Wi-Fi technology by being responsive to the needs of our customers. In large part, the progress we have achieved in engineering state-of-the-art wireless equipment is the result of working closely with our clients to design and optimize these products. Our primary goal is to provide timely customer service and, as needed, extended product warranties with ongoing technical support to our clients. Our philosophy is to work together to develop and deliver consistent, reliable wireless products and service.

Technical Support

Free post-sale technical support is available via phone for ninety (90) days after purchase between the hours of 9 AM and 6 PM, Monday through Friday, and is available via email 24/7 at engr@omni-wifi.com.

Standard Warranty

OMNI-WiFi products are guaranteed free from defects in manufacture and workmanship for a period of ninety days from the date of purchase. If product failure is caused by defect in manufacture or workmanship, it will be repaired or replaced at manufacturer's option. This excludes physical and electrical damage including damage from water, lightning, electric surge, vandalism, internal or external physical breakage of any kind. Units found defective within this period will be exchanged for the purchaser for the price of shipping. The purchaser must ship the original product back before receiving a replacement unit.

Warranty Exclusions

OMNI-WiFi products cannot be guaranteed against damage from tornadoes, hurricanes, floods, or other natural disasters. Nor can OMNI-WiFi access points be guaranteed against abuse including dropping, incorrect voltage application, wire and cable stress. Should such damage occur, OMNI-WiFi may, at its discretion, replace failed components at a reduced cost to the original purchaser. Note: If the enclosure has been opened, all warranties are null and void.

Extended Warranties

OMNI-WiFi offers an extended warranty on all wireless equipment -- transmitters, repeaters, and client premises equipment. This warranty includes free replacement of any component that fails after the 90-day warranty period for an extended period of one (1) year. The extended warranty covers the expense of shipping the new part to the customer for shipments within the continental U.S. and requires all customers to pay for shipping the failed part back to OMNI-WiFi. The new part will be shipped upon receipt of the failed equipment. Exclusions to the standard extended warranty include damage from lightning, water, shock (from dropping), physical abuse, and electrical surge. Any warranty is void if the case has been opened.

Price: $99.00 must be purchased with original unit.