OMNI-WiFI, LLC assumes full responsibility for sustained wireless connectivity, and we recognize that is our job to make this process transparent to our clients. Using the best wireless equipment – manufactured to our standards of excellence – we guarantee connection of the largest number of wireless devices at the longest range for the lowest cost per device.
OMNI-WiFi’s Warranty Statement
Free post-sale technical support is available via phone for ninety (90) days to up to two (2) years after purchase between the hours of 9 AM and 6 PM EST, Monday through Friday, and is available via email 24/7.
If product failure is caused by defect in manufacture or workmanship, it will be repaired or replaced at manufacturer’s option. This excludes physical and electrical damage including damage from water, lightning, electric surge, vandalism, internal or external physical breakage of any kind. Units found defective within 90-days will be exchanged for the purchaser for the price of shipping. The purchaser must ship the original product back before receiving a replacement unit. The original purchaser will also receive free technical support via a toll-free number for a period of two years from the data of purchase.
OMNI-WiFi products cannot be guaranteed against damage from tornadoes, hurricanes, floods, or other natural disasters. Nor can OMNI-WiFi access points be guaranteed against abuse including dropping, incorrect voltage application, wire and cable stress, or other abuse. Should such damage occur, OMNI-WiFi may, at its discretion, replace failed components at a reduced cost to the original purchaser. Note: If the weathertight enclosure has been opened, all warranties are null and void.
OMNI-WiFi offers an extended warranty on all wireless equipment — transmitters, repeaters, and client premises equipment. This warranty includes free replacement of any component that fails after the two-year warranty period for an extended period of one (1) year. The extended warranty covers the expense of shipping the new part to the customer for shipments within the continental U.S. and requires all customers to pay for shipping the failed part back to OMNI-WiFi. The new part will be shipped upon receipt of the failed equipment. Exclusions to the standard extended warranty include damage from lightning, water, shock (from dropping), physical abuse, and electrical surge. Any warranty is void if the weather-tight case has been opened.
Extended Warranty $99/year covers:
EW $99.00
Call (800) 610-6711 or email sales@OMNI-WiFi.com to order or request more information on the extended warranty.
OMNI-WiFI, LLC assumes full responsibility for sustained wireless connectivity, and we recognize that is our job to make this process transparent to our clients. Using the best wireless equipment – manufactured to our standards of excellence – we guarantee connection of the largest number of wireless devices at the longest range for the lowest cost per device.
OMNI-WiFi’s Warranty Statement
